Post Graduate Certificate in Public Health Services

( PGCPHS )

❖ Case Management

Learning Objectives

At the end of this course, the learner will be able to:

1. Explore resources available to assist the client with achieving or maintaining independence

2. Assess the client's need for materials and equipment (e.g., oxygen, suction machine, wound care supplies)

3. Practice and advocate for cost-effective care

4. Plan individualized care for a client based on need (e.g., client diagnosis, self-care ability, prescribed treatments)

5. Provide client with information on discharge procedures to home or community setting

6. Initiate, evaluate, and update client plan of care

❖ Information Technology

Learning Objectives

At the end of this course, the learner will be able to:

1. Receive and transcribe health care provider orders

2. Apply knowledge of facility regulations when accessing client records

3. Access data for the client through online databases and journals

4. Enter computer documentation accurately, completely, and promptly

5. Utilize resources to enhance client care (e.g., evidenced-based research, information technology, policies, and procedures)

❖ Referrals

Learning Objectives

At the end of this course, the learner will be able to

1. Assess the need to refer clients for assistance with actual or potential problems (e.g., physical therapy, speech therapy)

2. Assess the need for referrals and obtain necessary orders

3. Identify community resources for the client (e.g., respite care, social services, shelters) Identify which documents to include when referring a client (e.g., medical record, referral form)